Privacy Policy

Effective 2025-01-01Version 1.0

Privacy Policy

Effective Date: 1 January 2025

1. Introduction

Otto Rentals Group ("Otto", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you use our platform.

2. Data We Collect

We collect:

  • Identity data: name, date of birth, driving licence number
  • Contact data: email address, phone number, postal address
  • Booking data: vehicle preferences, pick-up/drop-off locations and times
  • Payment data: payment card details (processed by our payment provider)
  • Usage data: IP address, browser type, pages visited

3. How We Use Your Data

We use your data to:

  • Process and fulfil vehicle rental bookings
  • Communicate with you about your bookings
  • Comply with legal and regulatory obligations
  • Improve our platform and services

4. Data Sharing

We share your data with:

  • Suppliers who fulfil your booking
  • Payment processors
  • Legal and regulatory authorities when required

We do not sell your personal data to third parties.

5. Data Retention

We retain booking data for seven (7) years to comply with legal obligations. Other data is retained for as long as necessary for the purposes described above.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact privacy@ottogoes.com.

7. Cookies

We use essential and analytics cookies. You can manage cookie preferences via your browser settings.

8. Changes to This Policy

We will notify you of material changes to this Policy by email or prominent notice on our platform.

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